Case In Point
For the purpose of proposing a
settlement of rule violations alleged by the Financial Industry Regulatory
Authority ("FINRA"), without admitting or denying the findings, prior to a
regulatory hearing, and without an adjudication of any issue, Allen R. Maddox
submitted a Letter of Acceptance, Waiver and Consent ("AWC"), which FINRA
accepted. In the Matter of Allen R. Maddox, Respondent
(AWC #2014040342101, January 22,
2015).
The AWC asserts that Maddox was
a personal banker at J.P. Morgan Chase Bank, N.A. ("JPM Chase Bank")
as a personal banker and first became registered in 2010 with the bank's
affiliate and FINRA member firm Chase Investment Services Corp.
("CISC"). In October 2012, as part of a mass registration transfer,
Maddox became registered with J.P. Morgan Securities LLC ("JPM
Securities"), where he remained until February 2014. The AWC asserts that
Maddox had no prior relevant disciplinary history in the securities
industry.
The
Girlfriend
The AWC asserts that among
Maddox's duties as a JPM Chase Bank personal banker was to assist customers
with opening their retail bank accounts. In August 2013, a customer allegedly asked
Maddox to assist him in adding the customer's girlfriend to his JPM Chase Bank
Account.
The Blank Signature
Card
On August 31, 2013, the
girlfriend met Maddox at the bank branch, where he gave her a blank signature
card. On that blank card were spaces for
the customer's and the girlfriend's signatures. Upon reviewing the blank card,
the girlfriend purportedly informed Maddox that she did not know what her
boyfriend's signature looked like - and in response to that disclosure, Maddox
allegedly showed her the original signature card with the boyfriend's signature
affixed - and the AWC further asserts that Maddox showed her the signature so
that she could sign the boyfriend's name on the new card.
Apparently, the girlfriend signed
both her and her boyfriend's names on the new card and the AWC asserts that
Maddox did not instruct the girlfriend to note on the card that she had signed
for her boyfriend, and Maddox did not indicate that circumstance on the
signature card. Thereafter, Maddox purportedly submitted the card for
processing.
Policy And
Procedure
The AWC alleges that both JPM
Chase Bank and JPM Securities had policies and procedures prohibiting the
falsification of records; and that employees were reminded not to falsify any
record that relates to the business of the company. Among the admonitions noted
in the AWC, were that both companies prohibited employees from "doing anything
to impair the authenticity of any documentation." According to the AWC, that
proscription extended to "encouraging others to falsify information, and from
signing for customers, or allowing someone other than the customer to sign for
the customer."
Verbal Ain't Gonna Do
It
Online FINRA BrokerCheck
records as of February 4, 2015, disclose that on February 6, 2014, JPMORGAN
Chase Bank "Discharged" Maddox based upon allegations
that: