Few things in life are more dangerous than so-called false assurances. You embark upon a course of conduct based upon a belief that what you're going to do is okay. You think you got it all covered with prior permission and the like. Unfortunately, it doesn't work out the way you thought it would. You offer explanations. They say they're nothing but excuses. Consider the recent regulatory settlement in which a stockbroker thought he had the go-ahead to impersonate his customers during telephone calls. READ