After reading a recent Financial
Industry Regulatory Authority settlement, I find myself unable to reconcile the regulator's allegations against a respondent
registered representative with the regulator's fairly modest fine and relatively light suspension. When I say relatively light suspension, I readily acknowledge that it's for 14 months. All of which prompts me to wonder whether FINRA intentionally over-stated its case because the respondent threw in the
towel and went along with whatever the regulatory wanted. The other possibility is that there are mitigating
circumstances not set forth in the published settlement. I'll leave it to you, my readers, to parse through the implications and draw your inferences as you will. In the end, however, see if you can answer my question: What the hell does it take for FINRA to Bar a registered representative these
days?
Case In
Point
For the purpose of proposing a
settlement of rule violations alleged by the Financial Industry Regulatory
Authority ("FINRA"), without admitting or denying the findings, prior
to a regulatory hearing, and without an adjudication of any issue, John E.
Burns submitted a Letter of Acceptance, Waiver and Consent ("AWC"),
which FINRA accepted. In the Matter of John E. Burns,
Respondent (AWC 2014042270001, November 23,
2016).
The AWC asserts that Burns
entered the securities industry in March 2007 and by September 2011, was
registered with FINRA member firm UBS Financial Services, Inc., where he
remained until he joined Ameriprise Financial Services, Inc. in August 2014.
In
Discretion
The AWC alleges that during the
relevant time of December 2013 to August 2015, without having a written discretionary
authority, Burns executed 100 trades in nine customer accounts in violation of
FINRA Rule 2010. The AWC concedes regarding five of the nine cited customer
accounts:
Burns had
some verbal authorization to exercise discretion generally, but exceeded that
verbal authorization by executing trades in excess of the available funds in
the account.
Unsuitable and
Unauthorized
Additionally, the AWC asserts that
in violation of FINRA Rules 2010 and 2111, Burns made over 50 unsuitable and
unauthorized investments during the relevant time in the account a retired
couple who were both over 65 years old. The AWC characterizes the nature of the
cited investments as follows:
These
transactions involved repeated high-risk investments in small drug company
stocks which were unsuitable for the customers' moderate risk tolerance and
investment profile. The customers sustained losses in all but one of these
investments in an aggregate amount exceeding
$50,000.
Sanctions
In accordance with the terms of
the AWC, FINRA imposed upon Burns a $17,500 fine and a 14-month suspension from
associating with any FINRA member in any
capacity.
Bill Singer's
Comment
Let me begin this commentary
with a few barbs.
Some and
Generally
In setting forth its allegations
concerning Burns' unauthorized discretion, the AWC asserts
that:
Burns had some verbal authorization to exercise discretion
generally, but exceeded that verbal authorization by executing trades in excess
of the available funds in the account.
With all due respect
to FINRA Staff, your organization has long insisted upon a scrupulous
compliance with the parameters of exercising discretion in a customer's
account. Let me refer you to NASD Rule 2510: Discretionary Accounts,
which notes in pertinent
part:
(b) Authorization and Acceptance of
Account
No
member or registered representative shall exercise any discretionary power in a
customer's account unless such customer has given prior written authorization
to a stated individual or individuals and the account has been accepted by the
member, as evidenced in writing by the member or the partner, officer or
manager, duly designated by the member, in accordance with Rule
3010.
Why are y'all using
such colloquial and imprecise language in an AWC as
"some verbal authorization to
exercise discretion generally?" I
mean, seriously, what does that allegation even mean? What is the difference,
for example, between Burns having "no" verbal authorization,
"some" verbal authorization, or "full" verbal authorization
when NASD Rule 2510 explicitly requires a customer's "prior written
authorization." Moreover, how does one even "exercise discretion
generally?" Generally? Rule 2510 requires a written
acceptance by the member of a customer's grant of authorization. Do you
actually think that a firm is going to approve in writing the exercise of
discretion "generally?"
T&P
Then there's the
whole issue of the AWC asserting that the so-called verbal authorization given
to Burns by the customers was exceeded when he executed "trades in excess
of the available funds in the account." I'm trying to be polite here, so
how about you re-read Rule 2510(d), where you will note this exception to the
prior-written-authorization scheme:
This Rule shall not apply
to:
(1) discretion as to the price at which or the time when an
order given by a customer for the purchase or sale of a definite amount of a
specified security shall be executed, except that the authority to exercise time and price
discretion will be considered to be in effect only until the end of the
business day on which the customer granted such discretion, absent a specific,
written contrary indication signed and dated by the customer . .
.
As such, under
FINRA's rules, the only acceptable use of so-called "verbal
authorization" would occur in regard to the time and price
("T&P") of a given order. T&P discretion is limited to the
end of the business day on which it was granted by the customer. All of which
prompts me, yet again, to ask why the AWC included that inappropriate assertion
about Burns having "some verbal authorization to exercise discretion
generally" and why you imply that his error in exercising said verbal
discretion was when he executed trades in excess of available funds. The
lack of funds is of no consequence in terms of Burns' use of verbal discretion. T&P has nothing to do with available funds. Even if there were sufficient funds, Burns still did not exercise T&P discretion, which is
the only possible exemption pertinent to this fact pattern.
Bar
None?
As noted in my preamble to
today's BrokeAndBroker.com Blog, I'm puzzled as to the
apparent disconnect between the serious allegations and assertions in the AWC
and the absence of a Bar. A 14-month suspension ain't nothing to sneeze at --
I'll give you that; on the other hand, FINRA's published settlement makes a
compelling argument for a Bar given the extensive period during which some
fairly serious misconduct occurred. Before you agree or disagree, consider some
facts that are part of Burns' public record(and, as such, available to FINRA)
but did not make their way into the
AWC:
BrokerCheck:
Employment
Separation
According to online FINRA
BrokerCheck records as of November 29, 2016, under the
heading of "Employment Separation After Allegations" Burns was:
"Discharged" on August 5, 2014, by UBS Financial
Services Inc. based upon allegations that:
MR. BURNS'S
EMPLOYMENT WAS TERMINATED AFTER HE ACKNOWLEDGED DURING A FIRM REVIEW THAT,
AFTER THE FIRM HAD DENIED HIS APPLICATION TO INCLUDE A PARTICULAR COMPANY IN
THE FIRM'S CLIENT REFERRAL FEE PROGRAM, HE PAID CLIENT REFERRAL FEES DIRECTLY
TO THAT COMPANY OUTSIDE OF THE FIRM'S PAYMENT STRUCTURE.
Burn's
BrokerCheck response to the allegations was:
ALTHOUGH UBS CLAIMS THAT MR. BURNS WAS TERMINATED
FOR PAYING REFERRAL FEES TO A COMPANY OUTSIDE OF THE FIRM'S PAYMENT STRUCTURE,
IN TRUTH, MR. BURNS BELIEVES UBS TERMINATED HIM ONLY BECAUSE IT DISCOVERED HE
WAS LEAVING THE COMPANY TO WORK FOR A COMPETITOR AND WANTED TO GAIN AN UNFAIR
ADVANTAGE IN CONVINCING HIS CLIENTS TO STAY AT UBS. IN FACT, ONLY HOURS AFTER
DISCOVERING THAT MR. BURNS WAS NEGOTIATING WITH MERRILL LYNCH, THE UBS MANAGER
TERMINATED MR. BURNS' EMPLOYMENT IMMEDIATELY AND WITHOUT NOTICE. MR. BURNS HAS
FILED AN ARBITRATION AGAINST UBS ALLEGING, AMONG OTHER THINGS, THAT HE WAS
IMPROPERLY TERMINATED AND
DEFAMED.
"Permitted to Resign"
on September 21, 2015, by Ameriprise Financial Services, Inc. based upon allegations
that:
The registered representative was
suspended and permitted to resign on September 21, 2015 for company policy
violations including: unauthorized trading; unauthorized use of discretion;
soliciting equities not meeting firm rating requirements; and inaccurate client
file
documentation.
BrokerCheck: Customer
Dispute -
Settled
As of November 29, 2016, under
the BrokerCheck heading "Customer Dispute - Settled" are
three items:
1. On August 27, 2014, UBS
reported receipt of a customer complaint seeking $9,724.28 in damages, which
the firm settled on February 3, 2015, for $7,500, to which Burn's reportedly
contributed no portion. UBS reported the allegations as
follows:
TIME FRAME: NOVEMBER
14, 2013 TO AUGUST 27, 2014, 2014 August 18, 2014 [sic] THE CLIENT'S ATTORNEY ALLEGES HER
FINANCIAL ADVISOR PLACED HER IN UNSUITABLE PRODUCTS. THE CLIENT'S ATTORNEY
FURTHER ALLEGES THE FINANCIAL ADVISOR FAILED TO ASCERTAIN THE CLIENT'S
INVESTMENT OBJECTIVES AND RISK TOLERANCE. THE CLIENT'S ATTORNEY FINALLY ALLEGES
THAT ALL TRADES WERE UNAUTHORIZED. THE ALLEGED DAMAGES ARE
$9,724.38
Burn's BrokerCheck
response to the allegations
was:
MR. BURNS VEHEMENTLY DENIES THESE ALLEGATIONS. HE
SPENT HOURS OF HIS TIME MEETING WITH AND ASSISTING THIS CUSTOMER,M FULLY
DETERMINING HER INVESTMENT OBJECTIVES, RISK TOLERANCE, AND OVERALL FINANCIAL
PROFILE. ALL TRANSACTIONS WERE EXECUTED WITH THE CUSTOMER'S EXPLICIT
AUTHORIZATION AFTER DETAILED DISCUSSIONS. HER COMPLAINT IS THE RESULT OF
UNREALIZED, SHORT-TERM LOSSES AND NOTHING MORE.
2. On November 9,
2015, UBS reported receipt of a FINRA Arbitration Complaint
(15-02982) seeking $100,000 in damages, which the firm settled on March 11,
2016, for $45,000, to which Burn's reportedly contributed no portion. UBS
reported the allegations as
follows:
Time
frame:2013-2014
Claimant alleges unsuitability and misrepresentation
involving the recommendation of equity investments and fees charged in
connection with his
account.
3. On March 1,
2016, Ameriprise Financial Services, Inc. reported receipt of a
customer complaint seeking $88,406.2 in damages, which the firm settled on
March 30, 2016, for $43,865.3, to which Burn's reportedly contributed no
portion. Ameriprise reported the allegations as follows:
The client's attorney alleged the advisor made
fraudulent representations inducing the transfer of the client's investments to
Ameriprise Financial, falsified account agreements, and engaged in transactions
that were contrary to the client's authorizations.
As of November 29,
2016, under the BrokerCheck heading "Customer Dispute - Closed-No Action/Withdrawn/Dismissed/Denied,"
on July 17, 2015, UBS reported receipt of a customer complaint, which it
denied, seeking damages estimated in excess of $5,000 based upon these
allegations:
TIME FRAME: SEPTEMBER 15, 2011 TO OCTOBER 7,
2014
THE CLIENTS ALLEGE THEIR FINANCIAL ADVISOR
RECOMMENDED AN UNSUITABLE SECURITY BASED ON THEIR AGE, FINANCIAL SITUATION,
INVESTMENT OBJECTIVE AND INVESTMENT EXPERIENCE. THE CLIENTS FURTHER ALLEGE
THEIR FINANCIAL ADVISOR MADE UNAUTHORIZED TRADES. THE CLIENTS ALSO ALLEGE THEIR
FINANCIAL ADVISOR MISREPRESENTED AND FAILED TO DISCLOSE MATERIAL FACTS
CONCERNING AN INVESTMENT. THE ALLEGED DAMAGES ARE ESTIMATED TO BE IN EXCESS OF
$5,000
Burns
BrokerCheck response to the allegations
was
MR. BURNS VEHEMENTLY DENIES THESE ALLEGATIONS. HE
SPENT HOURS OF HIS TIME OVER A 6 YEAR PERIOD MEETING WITH AND ASSISTING THIS
CUSTOMER, FULLY DETERMINING THEIR INVESTMENT OBJECTIVES, RISK TOLERANCE, AND
OVERALL FINANCIAL PROFILE. ALL TRANSACTIONS WERE EXECUTED WITH THE CUSTOMER'SS
EXPLICIT AUTHORIZATION AFTER DETAILED DISCUSSIONS. THEIR COMPLAINT IS WITHOUT
MERIT AND THE RESULT OF THE CLIENT SEEKING COMPENSATION FOR A SINGLE SECURITY
OVER A 6 YEAR RELATIONSHIP BETWEEN MR. BURNS AND THE
CLIENT.
BrokerCheck: Customer Dispute -
Pending
As of November 29, 2016, under
the BrokerCheck heading "Customer Dispute - Pending" we find
the following two items:
1. On December 8,
2015, UBS reported receipt of a customer complaint seeking $115,000
in damages based upon allegations
that:
Time Frame: September 3, 2013 to August 6, 2014 The clients
attorney alleges suitability, unauthorized trades and breach of fiduciary
duty.
2. On October 19,
2016, UBS reported receipt of a FINRA Arbitration Complaint
(16-03038) seeking $500,000 in damages based upon allegations
that:
Time frame:
2011-8/2014
Claimant alleges the unsuitable recommendation to
loan a third party money and recommendation of an unsuitable
investment.
CPA
Under
the BrokerCheck heading "Other Business Activities," we
learn that Burns was also a Certified Public Accountant.