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Way back in pre-Covid 2017, a disgruntled Schwab customer filed a FINRA Arbitration Statement of Claim complaining about the release of his records to the IRS. Then the dispute wound up in federal court. Then back in arbitration -- sort of. Then back in federal court. In 2021, four year after the hostilities began and in the middle of Covid, things moved on to Zoom hearings, but the customer didn't want to argue his case via Zoom. He said that's not what he bargained for way back when things started. As kids used to say like it or lump it, and, accordingly, the parties proceeded to Zoom hearings and Zoom court proceedings.