http://www.brokeandbroker.com/6291/robinhood-sandhu-arbitration/

In today's featured public customer arbitration against Robinhood, the FINRA Arbitration Award hardly offers so much as a summary of the underlying issues. About all that we're told is that the dispute involves "unspecified securities." FINRA's say-nothing policy harmful in advancing the goals of public protection because it fails to alert the investing public about any developing problems. On top of that, the way Wall Street works, its customers are forced into mandatory arbitration against FINRA member firms and effectively denied redress for most disputes in court. Strike out the mandatory arbitration provision in any New Account Form and see if any FINRA member firm will open a new account for you; and, for good measure, complain to FINRA about this contract of adhesion and see how the regulator responds. It's one thing when an industry's culture of collaboration forces contracts of adhesion upon the public; however, it's quite another when the industry has been granted to luxury of self regulation but the self-regulatory-organization looks the other way.